Client work, one operating view.
Run client remediation from a parent view: isolated findings, client SLA policy, Bassistant context, branded evidence exports, and proof boundaries your service team can defend.
The Challenge
Each client runs different scanner and ticketing systems
Client A uses Tenable and Jira. Client B uses Qualys and ServiceNow. Client C just added Wiz. Normalizing data across 10-50 client environments is a full-time job.
Tickets close without verification — and clients notice
Monthly client reports require hours of manual compilation. When a client asks "is this actually fixed?" you can't prove it beyond a closed Jira ticket.
SLA tracking across tenants doesn't scale in spreadsheets
Each client has different SLA requirements. Tracking compliance across dozens of tenants manually means something always slips.
How Basirah Helps
55+ integrations normalize client environments
Connect the scanners, cloud security tools, and ticketing systems each client already uses. Basirah brings the work into one operating view.
Tenant controls with client-specific policy metadata
Parent organizations manage client scope, acting-tenant context, and per-client policy metadata from one operating view.
FAIR quantification as a service differentiator
Offer your clients risk quantified in dollars — P50/P95 annualized loss expectancy — instead of CVSS dashboards. It's a service tier most competitors can't match.
Client-aware intelligence with Bassistant
Bassistant can surface SLA breach risks, recommend triage order, and generate client-ready summaries inside each client boundary.
Tamper-evident evidence packages per client
Verified fixes export as Synodician-branded ZIP/PDF evidence packs by default, with customer white-label exports available when a client brand profile is configured.
Book an MSSP demo
See how Basirah solves these challenges for mssps & mdr providers teams with a focused demo.
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