Setting Up Jira Bidirectional Sync
Connect Jira Cloud for bidirectional work item and ticket synchronization.
Connect Jira Cloud so that dispatched work items create Jira issues automatically and status changes flow in both directions.
Connect the Jira integration
Add a Jira Cloud integration in Basirah. The connection uses OAuth 2.0 — you’ll authorize Basirah to access your Jira instance and select which project and issue type to use for new tickets.
Configure field mapping
Map Basirah work item fields to Jira issue fields. At minimum, configure the project key and issue type. You can also map priority levels so that Basirah severity translates to the correct Jira priority.
Enable bidirectional sync
With bidirectional sync, Jira status transitions are reflected back in Basirah. When someone moves a Jira ticket to “Done”, Basirah moves the linked work item to pending verification automatically.
Test the integration
Create a test work item and dispatch it to Jira. Verify that the issue appears in your project, then transition it in Jira and confirm the status change flows back to Basirah.
Basirah also supports Jira Server and Data Center using personal access tokens. See the Jira Server integration reference for configuration details.